SHIVAM.
Shivam Kumar.
<Software Engineer/>
About Me
I am a Software Engineer II with over 2.5 years of experience delivering highly impactful engineering solutions.
Currently, I focus heavily on RAG-based multi-agent systems, intelligent automation, and building scalable LLM-powered tools. My work consistently bridges the gap between complex backend architectures and seamless user experiences.
Whether it's accelerating internal processes by 70% through intelligent automation or architecting resilient data workflows, I thrive on turning highly technical challenges into elegant, resilient applications.
My Arsenal
Professional Experience
Software Engineer II
- ▹Maintained 98% invoice extraction accuracy by developing Java-based automation scripts resolving CAPTCHA, MFA, and Cloudflare bot protections, leveraging AWS S3 for end-to-end data processing workflows.
- ▹Resolved 1500+ Jira tickets — the highest across the team — applying structured problem-solving to identify root causes and improve system reliability.
- ▹Mentored and onboarded 2 software engineers, reducing ramp-up time through daily knowledge-sharing sessions.
- ▹Awarded the Impact Guardian Award and Employee of the Quarter for exceptional technical contributions.
Software Engineer Intern
- ▹Developed and deployed daily-use Java automation scripts, contributing to invoice extraction workflows and platform stability.
- ▹Built RESTful API integrations and MySQL queries ensuring end-to-end accuracy across invoice processing pipelines.
- ▹Earned Employee of the Quarter for ownership, technical excellence, and consistent value delivery.
Project Intern
- ▹Comparative analysis of log analytics tools vs. SIEM solutions for cybersecurity threat detection, delivering a technical whitepaper adopted by the cybersecurity team.
- ▹Authored cross-functional documentation guiding future on-premises monitoring investments for the ISRO cybersecurity team.
Academic Background
University of Massachusetts Global
GITA Autonomous College
CBSE
Selected Work
Multi-Agent System
Aegis Agent
AI-powered tool using Python and Anthropic Claude API that classifies Jira tickets, integrates with Jenkins, and auto-generates resolutions. Achieved 90% classification accuracy.
Chrome Extension
Console Log Linkify
Auto-linkifies console log data. Adopted by 80–100 engineers, rated 4.8/5. Saved ~350 engineer-hours/quarter.
Eclipse IDE Plugin
Eclipse Console Linkify
Native Eclipse plugin replicating log linkify with zero configuration. Delivered 70% reduction in manual log analysis time.
Chrome Extension
JIRA RCA Auto-Generator
LLM-powered extension auto-generating two-tier RCA reports from Bitbucket PRs. Cut drafting time by 60%.
Automation System
Multi-Agent RAG Code Generator
End-to-end RAG-based system generating complete automation scripts from repo context via specialised agents.
Awards &
Recognition
Honors received for creating digital experiences.
Impact Guardian Award
Employee of the Quarter
Best Tech Speaker
Leadership & Achievements
Lead — Google Developer Students Club
- ▹Led a 12-member core team, partnering with college teams globally to organize 8 technical workshops attracting 200+ attendees and growing club membership by 41% YoY while securing 3 Google-sponsored grants for student hackathons.
- ▹Mentored 8 junior members through 1:1 code reviews and project coaching; 2 members landed software engineering internships at leading tech firms.